GolfNow Basics


Why don’t I get an email after I sign up?

GolfNow emails are designed to provide GolfNow members with the best deals currently available at courses near them, but tee time pricing and availability are limited. We work hard to make sure that all of our members have a chance to take advantage of great tee time deals, so emails are sent on a rotation that ensures everyone has an opportunity to receive our best deals. If you do not receive an email immediately after signing up, one will be arriving to you soon.


Why am I required to create a username?

We recently updated our username format requirements. As a result, those that did not comply with our updated requirements were assigned a temporary username. You may update your username at any time within your account. Usernames may be used for participation in exciting new features and programs on GolfNow. Please review the following username requirements:

  • 20 characters or less
  • No spaces
  • No invalid characters (i.e. &, #, %, *)
  • No inappropriate language


My emails are not being sent in the language I selected in my preferences—why?

Email language preference changes can take up to 24 hours to update in the system. It is possible that you might still receive emails in the original language until this update occurs.

Tee Times


How far in advance are tee times available?

Tee time availability is determined by each individual golf course on GolfNow. The majority of golf courses make their tee times available between five (5) and fourteen (14) days in advance. However, some golf courses may choose to make their tee times available 30 to 90 days in advance or further depending on their business practices.


Did I get the tee time?

After completing your tee time reservation, you will be shown a “Thank You” page containing the details for your reservation. Due to different systems used at various golf courses, there may occasionally be a technical issue that affects or prevents a tee time reservation from reaching the golf course or being recorded in their system. If this occurs, a GolfNow representative may contact you to help you find and secure a tee time reservation at the selected golf course or one nearby (depending upon availability).


Why do you offer tee times that end up not being available?

When tee times from a golf course are loaded into our system, that inventory is available. However, tee times may be sold through a number of different channels after it has been listed on GolfNow.

To see if a tee time is still available, simply start the booking process. Our system will check to see if the tee time is still available. If so, you will be able to continue the booking process. If the tee time is no longer available, we will try to display the closest available tee time and you will be asked if you want to continue the booking process with the new tee time.


Why do tee times seem to appear and disappear?

When you click on a tee time and select the number of players, the tee time is put on hold for five (5) minutes. This allows time to complete the booking process. If you do not complete the process, the tee time will be removed from hold and reappear on the website.


How are the estimated tee time savings on GolfNow calculated?

To help you find the best prices on tee times at all of our golf courses, we compare the currently available rate to past purchases for the particular golf course over the previous six-month period. The strikethrough price represents the highest price other golfers have paid for a tee time at the golf course in the last six months.

Limiting the comparison window to a six-month period helps to account for changes in management, conditions and more, giving you a sense of the savings available on each tee time.

Transactions


Why is there a Pending Charge on my Credit Card?

In some instances, you may see “pending charges” during the booking process. This can occur when some banks and financial institutions place a “hold” on your card, which can be for a set amount of funds and may show as “pending” for a number of days. If this occurs, please contact your issuing bank or financial institution with questions.


Why is payment due in full for some and not for others?

In order to provide GolfNow members with the best prices, Hot Deals tee times available through GolfNow require payment in full at the time the reservation is made.

In addition, some golf courses may require partial or full payment to be made online during the reservation process. Those requirements are specific to each golf course and subject to their tee time reservation policies.


My card is good, why won’t your system accept it?

We accept Visa, MasterCard and American Express. In the U.S. only, we also accept Discover. Please check that your credit card information has been entered correctly. Double check your card number and expiration date.


What about sales tax?

Most tee time reservations do not include sales tax. However, some courses do include sales tax in the price of the tee time. If sales tax is included in the tee time you have selected, you will see the “Tax Included” icon on the specific tee time. You can also click on any tee time and check “Tee Time Details” to determine if sales tax is included. The sales tax amount is set according to the current tax rate in the state where the selected golf course is located.


Do you charge a convenience fee?

Convenience fees are charged for all tee times booked through the GolfNow website and mobile app. Convenience fees have a broad range depending on location and are charged per player, per tee time and are reflected in the total price on your tee time reservation at the time of checkout.

As a  GolfPass+ member, convenience fees will be waived on your first 10 bookings (up to 4 players per booking) on GolfNow.com and the GolfNow mobile app per year of your membership. Members must book all tee time reservations while signed into the same account used to purchase the GolfPass+ membership in order to receive the waived convenience fees benefit at checkout. Other taxes may apply on tee time reservations. The Waived Convenience Fees benefit will be applied at the time that a qualified reservation is made.

As a GolfPass+ VIP member, convenience fees will be waived on all your bookings on GolfNow.com or GolfNow mobile app. Members must book all tee time reservations while signed into the same account used to purchase the GolfPass+ VIP  membership in order to receive the waived convenience fees benefit at checkout. Other taxes may apply on tee time reservations. The Waived Convenience Fees benefit will be applied at the time that a qualified reservation is made.


Is the convenience fee refundable?

Convenience fees may be refunded only if the golf course is closed on the day of play and the golfer did not play.


Will I incur any currency fees related to international bookings?

Depending on your issuing bank, you may incur fees related to international transactions. Please contact your credit card provider for specific details regarding fees associated with your transaction.

Weather and Cancellation Policy


Can I cancel my reservation?

Hot Deals tee times can be canceled but are non-refundable unless the golf course is closed on the day of play. To cancel your tee time, go to your View Reservations page and click “Modify Players or Cancel” on the reservation you would like to cancel. Select the number of players you wish to remove from your reservation and a reason, then click “Submit Cancellation.”

Tee time reservations paid at the golf course are subject to the golf course's specific cancellation policy, which can be found in your View Reservations page. Convenience fees will not be refunded for cancellations unless the course is closed on the day of play and the golfer did not play any of the tee time.

GolfPass+ members are covered under Worry-Free Tee TimesTM, which allows GolfPass+ members to cancel or modify their tee time reservation online at least one (1) hour prior to their scheduled tee time, for any reason, without penalty, up to ten (10) times per year of their membership. GolfPass+ members will receive a GolfNow credit equivalent to the green fees due for the modified or canceled tee time, which will be automatically applied to the member's GolfNow account and can be found under Account Payment options. 

GolfPass+ VIP members are covered under Worry-Free Tee TimesTM, which allows GolfPass+ VIP members to cancel or modify their tee time reservation online at least one (1) hour prior to their scheduled tee time, for any reason, without penalty, up to twenty-five (25) times per year of their membership. GolfPass+ VIP members will receive a GolfNow credit equivalent to the green fees due for the modified or canceled tee time, which will be automatically applied to the member's GolfNow account and can be found under Account Payment options.


Can I change the day or time of my reservation?

All Hot Deals tee time sales are final and non-refundable unless the golf course is closed on the day of play.

To change the date or time of your reservation, you must cancel your existing tee time reservation and rebook a new tee time reservation. Tee time reservations paid at the golf course are subject to the golf course's cancellation policy, which can be found in your View Reservations page. Convenience fees are not refunded for cancellations or modifications.


Can I add or remove a player to my reservation?

To add an additional player to your tee time you must book another reservation for the same tee time (subject to availability). Prices for tee times can vary and are not guaranteed to be the same as the price at which the original tee time reservation was made. New reservations cannot be price matched to old and existing reservations.

To remove a player from your reservation, go to your View Reservations page and click “Modify Players or Cancel” on the reservation you would like to modify. Select the number of players you wish to remove from your reservation and a reason, then click “Submit Cancellation.” Please note that convenience fees and Hot Deals tee times are non-refundable unless the course is closed on the day of play.


What is your weather policy?

Any unplayed reservation can be canceled and refunded if the golf course is closed on the day of play. To cancel a reservation due to weather, go to your View Reservations page and click “Modify Players or Cancel” on the reservation you would like to cancel. Select the number of players you wish to remove from your reservation and select "Weather" for the reason of cancellation, then click “Submit Cancellation.” If you are eligible for a refund, please allow 5-7 business days for processing.

Hot Deals reservations are non-refundable once your round has begun.

Tee time reservations paid at the golf course adhere to the golf course’s rain check policy once the round has begun. Please see the golf course pro shop to be issued a potential rain check.

GolfPass+ members are covered under Worry-Free Tee TimesTM, which allows GolfPass+ members to cancel or modify their tee time reservation online at least one (1) hour prior to their scheduled tee time, for any reason, without penalty, up to ten (10) times per year of their membership. GolfPass+ members will receive a GolfNow credit equivalent to the green fees due for the modified or canceled tee time, which will be automatically applied to the member's GolfNow account and can be found under Account Payment options. 

GolfPass+ VIP members are covered under Worry-Free Tee TimesTM, which allows GolfPass+ VIP members to cancel or modify their tee time reservation online at least one (1) hour prior to their scheduled tee time, for any reason, without penalty, up to twenty-five (25) times per year of their membership. GolfPass+ VIP members will receive a GolfNow credit equivalent to the green fees due for the modified or canceled tee time, which will be automatically applied to the member's GolfNow account and can be found under Account Payment options.


What are Worry-Free Tee TimesTM?

Worry-Free Tee TimesTM are an exclusive benefit offered to GolfPass+ and GolfPass+ VIP members.

GolfPass+ members are covered under Worry-Free Tee TimesTM, which allows GolfPass+ members to cancel or modify their tee time reservation online at least one (1) hour prior to their scheduled tee time, for any reason, without penalty, up to ten (10) times per year of their membership. GolfPass+ members will receive a GolfNow credit equivalent to the green fees due for the modified or canceled tee time, which will be automatically applied to the member's GolfNow account and can be found under Account Payment options. 

GolfPass+ VIP members are covered under Worry-Free Tee TimesTM, which allows GolfPass+ VIP members to cancel or modify their tee time reservation online at least one (1) hour prior to their scheduled tee time, for any reason, without penalty, up to twenty-five (25) times per year of their membership. GolfPass+ VIP members will receive a GolfNow credit equivalent to the green fees due for the modified or canceled tee time, which will be automatically applied to the member's GolfNow account and can be found under Account Payment options.

You may use your GolfNow credit towards convenience fees and Hot Deals tee times found on GolfNow.com and the GolfNow mobile app. In order to use your GolfNow credit, you must be logged in with your GolfPass account details on GolfNow.com and click “apply” during the checkout process. GolfNow credits expire ninety (90) days from date of issue.

Cancellation requests may be submitted online within the “Upcoming Reservations” section of your account. 


What is your No-Show Policy?

No-Show Policies can vary at each golf course. Most golf courses reserve the right to charge up to the full amount of the round for any golfers that do not show for a tee time reservation or who do not cancel within the golf course’s cancellation policy.

GolfPass+and GolfPass+ VIP members may cancel their reservation online at least one hour prior to their scheduled tee time and will not be charged as long as a Worry-Free Tee Time cancellation credit is available on the member's account. However, if you do not cancel at least one hour prior to your scheduled tee time or have used up all of your Worry-Free Tee Time credits, the golf course reserves the right to charge up to the full amount of the round.

Promo Codes (Non Rewards)


How do I redeem my Promo Code on GolfNow?

Non-Rewards Promo Codes are applicable on “Hot Deals” tee times only.
On GolfNow.com during checkout, you will find a link called "Add a Promo Code" located below the "Promo Codes, Credit and Gift Cards" section. Simply click on the link and a text box will appear for you to enter the Promo Code. Press APPLY and your total will be adjusted.

On the GolfNow mobile app during check-out, click the "Enter Promo Code Here" box and you will see an area for you to enter your Promo Code. Press OK and your total will be adjusted.

Golfer must be logged into a valid GolfNow account in order to redeem. Promo Code may not be redeemed during “Guest Checkout”, are case sensitive and must be entered exactly as written.


Where can I find “Hot Deals” tee times to redeem my promo code?

On GolfNow.com, you can click the Hot Deals tab at the top of the page to navigate directly to available tee times nearby. You can also select the city in which you would like to play and browse all “Hot Deals” tee times either by clicking on the “Hot Deals” toggle or by selecting a specific course and looking for the orange flame icon next to the tee time.

On the GolfNow mobile app, you can select the “Hot Deals near me” button on the home screen to see upcoming and available tee times near your location. You can also select the city in which you would like to play and browse all “Hot Deals” tee times by clicking on the “Refine” button and the “Hot Deals” only toggle, or by simply browsing a selected course and looking for the orange flame icon next to the tee time.


When can I use my promo code?

Some Promo Codes have restrictions on the days and/or times when they can be redeemed (i.e. valid on play dates Monday – Thursday after 12pm). For specific restrictions affecting a Promo Code you may have, please refer to the Terms & Conditions delivered with the Promo Code you are redeeming.


Why can’t I use my promo code at a specific course?

GolfNow has individual contracts and arrangements with each golf course listed on GolfNow.com and the GolfNow app. As a result, some golf courses can be found on the course exclusion list, meaning that some Promo Codes cannot be used at those courses. The terms of the contract with some golf courses may also prevent the use of Promo Codes on Hot Deals tee times and other tee times that have already been discounted. To see if your desired golf course does not allow the use of Promo Codes, click here.


Can I use my Promo Codes at the same time?

Non Rewards Promo Codes with value cannot be combined with other offers, promotions, coupons or discounts. For specific restrictions affecting a Promo Code you may have, please refer to the Terms & Conditions delivered with the Promo Code you are redeeming.


When does my Promo Code expire?

Non Rewards Promo Codes received after 3/1/2018 will expire in 365 days from issued date. For specific restrictions affecting a Promo Code you may have, please refer to the Terms & Conditions delivered with the Promo Code you are redeeming.


Why haven’t I received the Promo Code(s) I was promised?

Promo Codes associated with a specific offer or promotion will be delivered no later than the end of the intended delivery date, which is stated in the Terms & Conditions associated with that offer.

To ensure you’ve opted into a promotion, you can log into to your GolfNow account and select “view reservations” on the drop down menu under your account name. Once there, select the reservation in question to see if the opt-in code was applied in the payment history.


Can I use my Promo Code on any play date or tee times?

For specific play date restrictions affecting a Promo Code you may have (i.e. valid on play dates Monday – Thursday after 12pm). For specific restrictions affecting a Promo Code you may have, please refer to the Terms & Conditions delivered with the Promo Code you are redeeming.


Does my Promo Code cover convenience fees?

Non Rewards Promo Codes are applicable to greens fees only and does not cover convenience fees.


Do Promo Codes have any cash value and can it be transferred, re-sold or re-issued?

Promo Codes have no cash value, are non-transferable and cannot be re-sold or re-issued.


If I do not use my Promo Code for the entire amount will there be a remaining balance?

No, Promo Codes do not carry a balance forward. Any unused balance at the time of booking will be forfeited.


Can I apply a Promo Code on a round I already reserved?

Adjustments to prior purchases will not be permitted.


How many times can I use my Promo Code(s)?

The number of “Hot Deals” tee times that can be purchased per Promo Code is dependent on the promotional offer in which you received your Promo Code. For the number of times your Promo Code can be used, please refer to the Terms & Conditions delivered with the Promo Code you are redeeming.

GolfNow Membership


What is the GolfNow Membership?

Everyone who creates a GolfNow account is automatically a GolfNow member, and being a member comes with a number of benefits. Your free membership allows you to earn GolfNow Rewards points, receive special tee time recommendations and offers via email, save your credit card information for quick tee time reservations and more.

Additionally, GolfNow members can upgrade to the GolfPass+ membership. GolfPass+  is the one membership that connects golfers to every aspect of the game. Benefits include exclusive video, $10 monthly tee time credits, world-class instruction, travel tips, credit at popular resorts and more. GolfPass combines the very best of golf into one convenient, affordable membership. 


Who can participate?

Any golfer who books their round on GolfNow.com or with GolfNow's mobile app while logged into a GolfNow account is eligible to earn rewards through GolfNow Rewards presented by TaylorMade. Booking through affiliate partners will not be eligible for rewards.


How will I know when I’ve become a GolfNow member?

Once you have created an account with GolfNow and booked a qualifying round, you are automatically a GolfNow member and can earn GolfNow Rewards presented by TaylorMade. You are also able to upgrade your membership to a GolfPass+ membership at any time. If you subscribed to GolfNow emails, you will then receive an email notification from GolfNow and updates on your rewards status.


What is a GolfPass membership?

GolfPass is the one membership that connects golfers to every aspect of the game. With exclusive video, $10 monthly tee time credit ($120 annual value) to play golf, world-class instruction, travel tips, credit at popular resorts and other benefits included, GolfPass combines the very best of golf into one convenient, affordable membership.

The GolfPass membership comes in different levels with different benefits. Members can choose to enroll in GolfPass Video or GolfPass+ 

GolfPass Video is a content-only subscription that comes in monthly and annual plans 

GolfPass+ comes in monthly and annual membership options


Becoming a GolfPass+ member has several benefits, including: 

Waived Fees on the first 10 bookings on GolfNow 

$10 Monthly tee time credits, a $120 annual value 

Cancellation Protection on up to 10 bookings on GolfNow or TeeOff 

Extra 25% in GolfNow and TeeOff Rewards points 

$35 promo code good toward any TaylorMade purchase

GP original shows and more, including : 

Exclusive video gets to bring you closer to your favorite pros 

New shows and fan favorites, including the best of Feherty 

Exclusive instruction from top Tour pros & coaches, including

World-class instruction from coaches the pros rely on 

400+ hours of on-demand lessons for every part of your game 

Custom coaching plans to help you reach your golf goals 

$100 discount on GOLF AdvisorGolfPass travel packages 

Insider travel guides with tips on planning the perfect golf trip 

Click here for information on additional GolfPass membership benefits.

GolfNow Rewards


How do I earn GolfNow Rewards points?

GolfNow members earn 1 point per $1 spent based on the pre-tax amount paid for all convenience fees and “Hot Deals” green fees. So, for example, a GolfNow member booking a $40 Hot Deals tee time for just one player would earn 43.49 GolfNow Rewards points (total price with convenience fee).


How do I earn a $10 GolfNow Reward?

Once a golfer reaches 100 rewards points, they'll receive a Rewards promo code good for $10 off their next “Hot Deals” tee time and convenience fees. The more they play, the faster they will earn rewards to redeem for free or discounted rounds of golf! GolfPass+ members earn 25% more rewards points for each round and are rewarded with free golf even faster. To learn more about becoming a GolfPass+ member, click here.

For rounds to qualify toward GolfNow Rewards points, a round must be booked while signed into a registered GolfNow account and becomes valid after the play date. Rounds booked during Guest Checkout are not eligible. GolfNow Rewards points earned are valid for one (1) year after the earned date.

GolfNow Rewards promo codes are case sensitive, valid for one (1) year after the issue date and are one-time use only on “Hot Deals” tee times and convenience fees found at GolfNow.com or on the GolfNow mobile app.


How do rounds qualify toward rewards points?

For rounds to qualify toward rewards points, a round must be booked while signed into a registered GolfNow account on GolfNow.com or the GolfNow mobile app, and becomes valid after the play date. Certain rounds booked with Rewards promo codes may not be eligible, and rounds booked during Guest Checkout are not considered eligible. Rounds that are refunded or cancelled are also not eligible for GolfNow Rewards points.


When will my rewards points be awarded?

Rewards points are awarded only after the play date. Once you complete a qualified round, it will be reflected on your GolfNow Rewards presented by TaylorMade dashboard within 24 hours after your scheduled tee time.


Can I earn GolfNow Rewards point any other way?

On occasion we will run specialized, limited-time promotions that will award incremental rewards points for specific actions taken. As a GolfNow member, you may also receive these offers via email. Keep an eye out for these promotions throughout the year!


How do my rewards points convert into rewards promo codes?

When golfers earn 100 rewards points, they will automatically receive a GolfNow Rewards promo code good for $10 off a “Hot Deals” tee time. The Rewards promo code will be automatically issued to the golfer within 24 hours from the date it was earned. If you subscribed to GolfNow emails, you will then receive an email notification from GolfNow and updates on your Rewards status.


How do I redeem my Rewards promo code as a GolfNow member?

On GolfNow.com, during checkout, you will find a large "promo code" box located below the "Promo Codes, Credit and Gift Cards" section. Simply enter the Rewards promo code and press “APPLY” Your total will be adjusted according to the value of the promo code you entered.

On the GolfNow mobile app during check-out, click the Enter Promo Code Here box and you will see an area for you to enter your Rewards promo code. Press OK and your total will be adjusted.

As a GolfNow member, Rewards promo codes are valid only on “Hot Deals” tee times available Monday – Thursday after 12:00 p.m in order to apply your GolfNow Rewards promo code to the tee time.

Reward Promo Codes terms (Issued after 1/16/2018):
Offer is valid on the purchase of any one (1) "Hot Deals" tee time on GolfNow.com and GolfNow mobile app by using the promotion code provided (the “Promo Code”). Promo Code can also be applied to convenience fees associated with the redemption of all tee times. Maximum value of the Promo Code is Ten Dollars ($10). Promo Code is case sensitive and must be entered exactly as written. Promo Code is only valid for a one-time use and will expire twelve (12) months from the issue date at 11:59pm EST. The Promo Code is non-transferable, has no cash value, and any unused balance at the time of booking will be forfeited. Blackout dates may apply. Promo Code can be combined with other offers, promotions (including other promo codes), coupons or discounts. GolfNow reserves the right to withdraw or modify this offer at any time, in its sole discretion, and without notice. Once a tee time reservation is made, it cannot be cancelled or refunded. Adjustments to prior purchases will not be permitted. Promo codes may not be redeemed during “Guest Checkout”, member must be logged into a valid GolfNow account in order to redeem. The following restrictions apply based on member status at the time of redemption: (i) for non-GolfPass+/GolfPass+ VIP Members, all “Hot Deals” tee time reservations Promo Code(s) can only be applied for play Monday – Thursday after 12:00 p.m.; and (ii) for GolfPass+/GolfPass+ VIP Members, all “Hot Deals” tee time reservations must be made at least three (3) days in advance (i.e. for a Thursday play date you must book the tee time by Monday).


Where can I find “Hot Deals” tee times to redeem my Rewards promo code?

On GolfNow.com, you can click the “Hot Deals” tab at the top of the page to navigate directly to available tee times nearby. You can also select the city in which you would like to play and browse all “Hot Deals” tee times either by clicking on the “Hot Deals” toggle or by selecting a specific course and looking for the orange flame icon next to the tee time.

On the GolfNow mobile app, you can select the “Hot Deals near me” button on the home screen to see upcoming and available tee times near your location. You can also select the city in which you would like to play and browse all “Hot Deals” tee times by clicking on the “Refine” button and the “Hot Deals” only toggle, or by simply browsing a selected course and looking for the orange flame icon next to the tee time.

In order to use a Rewards Promo Code as a GolfNow member, a reservation valid for “Hot Deals” tee times Monday – Thursday after 12pm. GolfPass+/GolfPass+ VIP members may apply their GolfNow Rewards codes toward “Hot Deals” booked at least three (3) days in advance.

“Hot Deals” update frequently, so check back often for the most current available tee times.


Can I use multiple GolfNow Rewards promo codes together at once?

GolfNow Rewards promo codes are stackable and available for use with other Rewards promo codes and other stackable Promo Codes all at once. Simply enter the Rewards promo codes you wish to use during checkout and they will discount from your total amount.


If I do not use my GolfNow Rewards promo code for the entire amount will there be a remaining balance?

No, all Rewards promo codes are good for one-time use only and do not carry a balance forward.


Are rewards promo codes transferable?

No, all Rewards promo codes issued from our GolfNow Rewards presented by TaylorMade program are tied to specific customer accounts and may only be redeemed by the account holder.


What happens to my Rewards Promo Codes when I become a GolfPass+ member?

Once you become a GolfPass+ member, Rewards promo code restrictions are lifted for Monday – Thursday, after 12pm. This allows you to book a Hot Deal of your choice 3 days in advance.


What happens to my Rewards Promo Codes when I am not a GolfPass+ member anymore?

If you cancel or do not renew your GolfPass+ membership, any Rewards promo codes available will revert to the restrictions that apply for a GolfNow member. These promo codes will be redeemable for “Hot Deals” tee times between Monday – Thursday, after 12pm.


Can customers combine GolfNow Rewards accounts?

No, accounts cannot be combined.


Where is the GolfNow Rewards program good?

GolfNow members can earn rewards for all rounds booked on GolfNow.com or the GolfNow iOS and Android Apps while signed into a registered GolfNow account. The program is valid in the United States, Canada, United Kingdom, Ireland and Australia.


Does $10 for 100 rewards points apply to all currencies where the program is available?

Yes, the $10 rewards promo code for 100 rewards points can be earned and applied in the United States, Canada, United Kingdom, Ireland and Australia. The rewards promo code will discount 10 from the total price according to the currency of the country where your tee time is booked.

GolfPass Membership


What will happen to my GolfPass membership starting 01/12/2021?

Members who purchased a GolfPass annual membership prior to 1/12/2021  have been upgraded to a GolfPass+ membership as of 1/12/2021. 

As part of the upgrade, members now receive:  

10 waived convenience fees on their first 10 bookings (up to 4 players per booking) on GolfNow 

Cancellation Protection on up to 10 bookings on GolfNow or TeeOff 

25% extra rewards on GolfNow and TeeOff 


What is the GolfPass program?

GolfPass is the one membership that connects golfers to every aspect of the game. Benefits include exclusive video, $10 monthly tee time credits, world-class instruction, travel tips, credit at popular resorts and more. GolfPass combines the very best of golf into one convenient, affordable membership. 

To become a GolfPass member, simply sign up via GolfPass.com to the membership of your choice.


What are the different membership levels for GolfPass?

The GolfPass membership comes in different levels with different benefits. Members can choose to enroll in GolfPass Video or GolfPass+ 

GolfPass Video is a content-only subscription that comes in monthly and annual plans 

GolfPass+ comes in monthly and annual membership options


What are the benefits of the GolfPass Video membership?

Becoming a GolfPass Video member has several benefits, including: 

GP original shows, and more, including

Exclusive video gets you closer to your favorite pros

New shows and fan favorites, including the best of Feherty 

Exclusive instruction from top Tour pros & coaches including

World-class instruction from coaches the pros rely on 

400+ hours of on-demand lessons for every part of your game 

Custom coaching plans to help you reach your golf goals 

$100 discount on GOLF Advisor travel packages 

Insider travel guides with tips on finding the perfect golf trip 

Click here for information on additional GolfPass benefits.


What are the benefits of the GolfPass+ membership?

Becoming a GolfPass+ member has several benefits, including: 

Waived Fees on the first 10 bookings on GolfNow 

$10 Monthly tee time credits, a $120 annual value 

Cancellation Protection on up to 10 bookings on GolfNow or TeeOff 

Extra 25% in GolfNow and TeeOff Rewards points 

$35 promo code good toward any TaylorMade purchase

GP original shows and more, including : 

Exclusive video gets to bring you closer to your favorite pros 

New shows and fan favorites, including the best of Feherty 

Exclusive instruction from top Tour pros & coaches, including

World-class instruction from coaches the pros rely on 

400+ hours of on-demand lessons for every part of your game 

Custom coaching plans to help you reach your golf goals 

$100 discount on GOLF AdvisorGolfPass travel packages 

Insider travel guides with tips on planning the perfect golf trip 

Click here for information on additional GolfPass+ benefits.


What do I receive when I become a GolfPass member?

After signing up to become a member, you will be entitled to any promotional offer available during the time period in which your GolfPass membership was initiated, along with all of the GolfPass membership benefits and perks. To see all of the membership benefits, click here.


Where can I use my GolfPass membership to receive the benefits?

All GolfPass membership benefits can be explored on GolfPass.com

WATCH, LEARN and TRAVEL benefits are available on GolfPass.com

PLAY benefits are available on GolfPass.com, GolfNow.com and GolfNow mobile app, and TeeOff.com

When making a tee time reservation, GolfPass+/GolfPass+ VIP members must be logged in to the GolfNow account associated with the purchased GolfPass+/GolfPass+ VIP membership in order to receive all of the membership benefits. Please be sure to update your GolfNow mobile app to the latest version in order to view your membership information and take advantage of all the benefits available to GolfPass+/GolfPass+ VIP members.


Who is eligible to become a GolfPass member? 

GolfPass memberships are available to all golfers who reside within the United States and Canada. 


What is the GolfPass membership fee?

The membership fee for GolfPass is stated on GolfPass.com. From time to time, we may offer different membership terms, and the fees for such memberships may vary. The membership fee is non-refundable, except as expressly set forth in these Terms and Conditions.


How do I enroll in the GolfPass or GolfPass+ membership?

To enroll, simply click here and follow the purchase instructions.


How do I pay for GolfPass or GolfPass+ membership?

You can pay for GolfPass or GolfPass+ memberships on GolfPass.com. All membership prices are stated in U.S. Dollars.


How long does the GolfPass or GolfPass+ membership last?

GolfPass monthly: Your GolfPass membership will remain in effect for one (1) month beginning on the date of your purchase. Your membership will automatically renew for one (1) month upon your renewal date. For example, if you purchase your GolfPass membership on February 5, 2019, your membership and the benefits associated with it will be available until March 5, 2019. At that point, your card will be charged automatically for renewal towards membership for another month. 

GolfPass Video Annual, GolfPass+ and GolfPass+ VIP: Your GolfPass membership will remain in effect for one (1) year beginning on the date of your purchase. Your membership will automatically renew for one (1) year upon your renewal date. For example, if you purchase your GolfPass membership on February 5, 2019, your membership and the benefits associated with it will be available until February 5, 2020, unless membership terms state otherwise at the time of purchase. At that point, your card will be charged automatically for renewal towards membership for another year. 

*length of membership may vary, check your membership account for further details 


How do I renew my GolfPass membership?

The GolfPass program is an auto-renewal program. The credit card we have on file for you will be charged again for your membership renewal in the program in order to ensure that your benefits are not interrupted. 

If all credit cards we have on file for you are declined for payment of your membership fee, you must provide us a new credit card promptly or your membership will be canceled. If you provide us with a new card and are successfully charged, your new membership period will be based on the date of the successful charge. 


What if I do not want to auto-renew into the membership?

GolfPass monthly: If you do not want your membership to automatically renew, you must turn off auto-renewal one day prior to your renewal date. Auto-renewal can be turned off by accessing Your Account on GOLFPASS.com, navigate to the "Auto-renewal" section, and select “OFF.”

GolfPass and GolfPass+ annual: GolfNow will send you a notice of renewal at least thirty (30) days prior to your automatic renewal date. If you do not want your membership to automatically renew, you must turn off auto-renewal prior to your renewal date or within (30) days of receiving the GolfPass notice of renewal. Auto-renewal can be turned off by accessing Your Account on GolfPass.com, navigate to the "Auto-renewal" section, and select “OFF.”


How do I use my $35 promo code?

Link your GolfPass account with TaylorMade by following the instructions here (scroll all the way down to Shop Benefits). Once linked, you will find your promo code in your TaylorMade account.

What can I buy with my $35 promo code?: Your code may be applied to any item(s) within the TaylorMade Golf online store. In order to apply your promo code, the purchase subtotal must be $35.01 or higher. The promo code cannot be combined with other offers.

Will shipping be included with my use of the promo code?: Yes – TaylorMade will provide free ground shipping on any order you place using your unique promo code.

Who qualifies for this TaylorMade promo code benefit?: New and renewing GolfPass+ and GolfPass+ VIP members (US and Canadian residents) will receive a unique TaylorMade promo code.

When does the $35 TaylorMade promo code expire?: The TaylorMade promo code expires 365 days from the date of issue.


What is the waived convenience fee benefit?

As a  GolfPass+ member, convenience fees will be waived on your first 10 bookings (up to 4 players per booking) on GolfNow.com and the GolfNow mobile app per year of your membership. Members must book all tee time reservations while signed into the same account used to purchase the GolfPass+ membership in order to receive the waived convenience fees benefit at checkout. Other taxes may apply on tee time reservations. The Waived Convenience Fees benefit will be applied at the time that a qualified reservation is made.

As a GolfPass+ VIP member, convenience fees will be waived on all your bookings on GolfNow.com or GolfNow mobile app. Members must book all tee time reservations while signed into the same account used to purchase the GolfPass+ VIP  membership in order to receive the waived convenience fees benefit at checkout. Other taxes may apply on tee time reservations. The Waived Convenience Fees benefit will be applied at the time that a qualified reservation is made.


How do I earn my 25% extra Rewards points?

GolfPass members will be automatically awarded 25% more GolfNow and TeeOff Rewards points for booking rounds of golf through GolfNow.com, TeeOff.com or the GolfNow mobile app. Points are awarded for Hot Deals and paid transaction fees. Total Points earned are shown at checkout and are awarded after the round corresponding to a qualifying reservation is played. Rewards points will accumulate toward $10 promo codes, which are redeemable toward the purchase price of any Hot Deals tee time offered by GolfNow or TeeOff. A total of one hundred (100) Rewards points accrued is equivalent to one (1) ten-dollar ($10.00) Hot Deals promo code. 

The 25% extra Rewards points benefit will be applied to your GolfNow account after the play date of the qualifying reservation. For more information about GolfNow Rewards, click here.


What is the Worry-Free Tee Times™ benefit?

Worry-Free Tee TimesTM are an exclusive benefit offered to GolfPass+ and GolfPass+ VIP members.

GolfPass+ members are covered under Worry-Free Tee TimesTM, which allows GolfPass+ members to cancel or modify their tee time reservation online at least one (1) hour prior to their scheduled tee time, for any reason, without penalty, up to ten (10) times per year of their membership. GolfPass+ members will receive a GolfNow credit equivalent to the green fees due for the modified or canceled tee time, which will be automatically applied to the member's GolfNow account and can be found under Account Payment options. 

GolfPass+ VIP members are covered under Worry-Free Tee TimesTM, which allows GolfPass+ VIP members to cancel or modify their tee time reservation online at least one (1) hour prior to their scheduled tee time, for any reason, without penalty, up to twenty-five (25) times per year of their membership. GolfPass+ VIP members will receive a GolfNow credit equivalent to the green fees due for the modified or canceled tee time, which will be automatically applied to the member's GolfNow account and can be found under Account Payment options.

You may use your GolfNow credit towards convenience fees and Hot Deals tee times found on GolfNow.com and the GolfNow mobile app. In order to use your GolfNow credit, you must be logged in with your GolfPass account details on GolfNow.com and click “apply” during the checkout process. GolfNow credits expire ninety (90) days from date of issue.

Cancellation requests may be submitted online within the “Upcoming Reservations” section of your account. 


How do my $10 monthly tee time promo codes work, and when will I begin receiving them? 

Promo codes may be used each time for a discount on a Hot Deals [or TeeOff DEAL] tee time or can be accrued and redeemed for the total value of a Hot Deals tee time, provided that the value of such promo codes meets or exceeds the assigned price for the tee time reserved. Promo codes expire one (1) year from the date earned, regardless of whether your GolfPass Membership is still active at that time. 

You will receive your first code as soon as you become a paying GolfPass member. After receiving your first $10 tee time credit, you will receive each subsequent tee time credits each month at or around the date you joined. For example, if you joined GolfPass on May 8th, you should expect to receive your Monthly Tee Time Credit on or around the 8th of every month. You can easily see what day your credit is issued by logging into your GolfPass account and clicking on ‘Tee Time Credits’ in the ‘My Account’ drop down menu. 


How do my 25% extra GolfNow and Tee Off Rewards points work? 

GolfPass members will be automatically awarded 25% more GolfNow and TeeOff Rewards points for booking rounds of golf through GolfNow.com, TeeOff.com or the GolfNow mobile app. Points are awarded for Hot Deals and paid transaction fees. Total Points earned are shown at checkout and are awarded after the round corresponding to a qualifying reservation is played. Rewards points will accumulate toward $10 promo codes, which are redeemable toward the purchase price of any Hot Deals tee time offered by GolfNow or TeeOff. A total of one hundred (100) Rewards points accrued is equivalent to one (1) ten-dollar ($10.00) Hot Deals promo code. 

The 25% extra Rewards points benefit will be applied to your GolfNow account after the play date of the qualifying reservation.


Can I cancel my reservations made with a GolfPass+ membership?

GolfPass+ members are covered under Worry-Free Tee TimesTM, which allows GolfPass+ members to cancel or modify their tee time reservation online at least one (1) hour prior to their scheduled tee time, for any reason, without penalty, up to ten (10) times per year of their membership. GolfPass+ members will receive a GolfNow credit equivalent to the green fees due for the modified or canceled tee time, which will be automatically applied to the member's GolfNow account and can be found under Account Payment options. 

GolfPass+ VIP members are covered under Worry-Free Tee TimesTM, which allows GolfPass+ VIP members to cancel or modify their tee time reservation online at least one (1) hour prior to their scheduled tee time, for any reason, without penalty, up to twenty-five (25) times per year of their membership. GolfPass+ VIP members will receive a GolfNow credit equivalent to the green fees due for the modified or canceled tee time, which will be automatically applied to the member's GolfNow account and can be found under Account Payment options.

You may use your GolfNow credit towards convenience fees and Hot Deals tee times found on GolfNow.com and the GolfNow mobile app. In order to use your GolfNow credit, you must be logged in with your GolfPass account details on GolfNow.com and click “apply” during the checkout process. GolfNow credits expire ninety (90) days from date of issue.

Cancellation requests may be submitted online within the “Upcoming Reservations” section of your account. 

To cancel an upcoming tee time, go to your “Upcoming Reservations” page. Click “Modify Players or Cancel” on the reservation that you would like to cancel. Select the number of players you wish to remove from your reservation and a reason, and click “Submit Cancellation.” Please note: if the modification or cancellation is submitted less than one (1) hour before the scheduled tee time, you will not be credited for the canceled reservation.

Please note, Worry-Free Tee Times™ is a benefit available only to GolfPass+/GolfPass+ VIP members whose accounts are in good standing as determined by GolfNow. You must be logged in to your GolfPass account on GolfNow.com during the booking process to qualify for Worry-Free Tee Times protection.


Can I add or remove player(s) from my reservation made with a GolfPass+ membership?

To add an additional player to your tee time you must book another reservation for the same time, upon availability. Prices for tee times vary and are not guaranteed to be the same as the original tee time reservation price at time of booking. New reservations cannot be price matched to old and existing reservations.

To remove a player from your reservation, go to your Upcoming Reservations page. Click “Modify Players or Cancel” on the reservation that you would like to change. Select the number of players you wish to remove from your reservation and a reason, and click “Submit Cancellation.” Please note: if the modification or cancellation is submitted less than one (1) hour before the scheduled tee time, you will not be credited for the canceled reservation.


Can I change the date or time of my reservation?

To change the date or time of your reservation, you must cancel your existing tee time reservation and make a new reservation for the desired date or time.

To cancel a reservation, go to your “Upcoming Reservations” page. Click “Modify Players or Cancel” on the reservation that you would like to cancel. Select the number of players you wish to remove from your reservation and a reason, and click “Submit Cancellation.”

Please note: if the modification or cancellation is submitted less than one (1) hour before the scheduled tee time, you will not be credited for the canceled reservation.


Can I combine my GolfPass+ membership with other GOLFNOW accounts?

You may not combine or assign your GolfPass membership or any GolfPass benefits, including promotion codes for GolfPass memberships or benefits, to other GolfNow accounts. 


Who can I speak to about my GolfPass or GolfPass+ membership?

All GolfPass members have access to an exclusive phone number they can call to speak with a GolfPass specialist. Members may call this number to book tee times, learn more about GolfPass, cancel their membership, or to ask questions about benefits and any other inquiries related to the program. 

To speak directly with a specialist at our GolfPass support line, please call 833-465-3847. 


How do I cancel my GolfPass or GolfPass+ membership?

You can may cancel your subscription via the following methods: (1) by contacting Customer Service via telephone at 833-465-3847 (subject to call center hours), or (2) by such other means as we may provide from time to time. We will attempt to process all cancellation requests within 72 hours after we receive your request. If you cancel near the end of your billing period and are inadvertently charged for the next period's fee, contact customer service to have the charges reversed. 

No Refunds: Monthly GolfPass subscription payments are non-refundable and there are no refunds or credits for partially-used periods. 

Annual GolfPass subscription payments are refundable only under the following circumstances: (1) You cancel your annual subscription within the first thirty (30) days of purchase; and (2) You have not used any available GolfPass membership benefits following your purchase of the annual subscription. Except as set forth below, you will continue to have access to your subscription through the end of your current Subscription Period following any cancellation. 


What are the Terms and Conditions of the program?

For a full list of terms and conditions for the GolfPass and GolfPass+ memberships, please click here.