GolfNow VIP FAQs


What is the GolfNow VIP program?

The GolfNow VIP membership program offers unique membership benefits, perks, and more to golfers who use GolfNow.com or the GolfNow mobile App for their tee time reservations.

To become a VIP member, simply upgrade your free GolfNow membership to a VIP membership by signing up and paying the annual membership fee.


What are the benefits of the GolfNow VIP program?

Becoming a GolfNow VIP member has several benefits, including:

  • Waived convenience fees on all bookings for a full year
  • 25% more GolfNow Rewards points automatically earned on every round
  • Tee time modification and cancellation protection with Worry-Free Tee Times™
  • Exclusive VIP golfer support
  • 50% off a one-year Golf Channel Am Tour membership
  • 20% extra value on any equipment trade-in on globalgolf.com
CLICK HERE for information on additional VIP benefits.


What do I receive when I become a VIP member?

After signing up and becoming a VIP member, you will be entitled to any promotional offer available during the time period in which your GolfNow VIP membership was initiated, along with all of the VIP membership benefits and perks. To see all of the membership benefits, CLICK HERE.


Where can I use my GolfNow VIP membership to receive the benefits?

GolfNow VIP membership benefits are only available on GolfNow.com and through the GolfNow mobile app. When making a tee time reservation, you must be logged in to the GolfNow account associated with the purchased VIP membership in order to receive all of the VIP benefits. Please be sure to update your mobile app to the latest version in order to view your membership information and take advantage of all the benefits available to GolfNow VIP members.


Who is eligible to become a GolfNow VIP?

The GolfNow VIP program is available to all golfers who have a GolfNow account and reside within the United States and Canada.


What is the GolfNow VIP membership fee?

The membership fee for GolfNow VIP is stated on https://memberships.golfnow.com/vip/. From time to time, we may offer different membership terms, and the fees for such memberships may vary. The GolfNow VIP membership fee is non-refundable, except as expressly set forth in these Terms and Conditions.


How do I enroll in the GolfNow VIP program?

To enroll in the GolfNow VIP program, simply CLICK HERE and follow the purchase instructions.


How do I pay for GolfNow VIP membership?

You must have a GolfNow account in order to purchase a VIP Membership. Amazon accounts and guest accounts that may be used to access GolfNow’s platforms are not eligible for use when signing up for the GolfNow VIP membership. All membership prices are stated in U.S. Dollars.


How long does the GolfNow VIP membership last?

Your GolfNow VIP membership will remain in effect for one (1) year beginning on the date of your purchase. Your membership will automatically renew for one (1) year upon your renewal date. For example, if you purchase your GolfNow VIP membership on January 1, 2017, your membership and the benefits associated with it will be available until January 1, 2018. At that point, your card will be charged automatically for renewal towards membership for another year.


How do I renew my membership?

The GolfNow VIP program is an auto-renewal program. One year after you first purchased the membership, the credit card we have on file for you will be charged again for your annual membership in the program in order to ensure that your benefits are not interrupted.

If all credit cards we have on file for you are declined for payment of your membership fee, you must provide us a new credit card promptly or your membership will be cancelled. If you provide us with a new card and are successfully charged, your new one (1) year membership period will be based on the date of the successful charge.


What if I do not want to auto-renew into the program?

GolfNow will send you a notice of renewal at least thirty (30) days prior to your automatic renewal date. If you do not want your VIP membership to automatically renew, you must turn off auto-renewal prior to your renewal date or within (30) days of receiving GolfNow’s notice of renewal. Auto-renewal can be turned off by accessing Your Account, GolfNow Memberships, Auto-renewal, Select “ON”.


I enrolled prior to January 17, 2018, what do I need to do to keep my $99 membership fee?

As long as you renew your membership before it expires, you will maintain the $99 membership fee for another year. To ensure renewal, make sure you have chosen Auto Renewal and have stored a credit card. CLICK HERE to update your account information to ensure that your VIP membership continues without interruption. Don’t worry, we will remind you to renew when your membership expiration date is approaching.


What is the waived convenience fee benefit?

For GolfNow VIP members, convenience fees will be waived on all tee times booked on GolfNow.com and the GolfNow mobile app. Members must book all tee time reservations while signed into the same account used to purchase the GolfNow VIP membership in order to receive the convenience fees benefit at checkout. Other taxes may apply on the tee time reservation. The Waived Convenience Fees benefit will be applied at the time that a qualified reservation is made.


How do I earn my 25% extra Rewards points?

GolfNow VIP members will be automatically awarded 25% more GolfNow Rewards points for booking rounds of golf through GolfNow.com or the GolfNow mobile app. Points are awarded for Hot Deals and paid transaction fees. Total Points earned are shown at checkout, and are awarded after each qualifying reservation is played. Rewards points will accumulate toward $10 promo codes, which are redeemable toward the purchase price of any Hot Deals tee time offered by GolfNow. A total of one hundred (100) Rewards points accrued is equivalent to one (1) Ten Dollar ($10.00) Hot Deals promo code. Promo codes may be used each time for a discount on a Hot Deals tee time, or can be accrued and redeemed for the total value of a Hot Deals tee time, provided that the value of such promo codes meets or exceeds the assigned price for the tee time reserved. Promo codes expire one (1) year from the date earned, regardless of whether your VIP Membership is still active at that time. The 25% extra Rewards points benefit will be applied to your GolfNow account after the play date of the qualifying reservation. For more information about GolfNow Rewards, CLICK HERE.


What is the Worry-Free Tee Times™ benefit?

GolfNow’s Worry-Free Tee Times™ benefit allows you to cancel or modify your tee time reservation online at least one (1) hour prior to your scheduled tee time, for any reason, without penalty. You will receive a GolfNow credit of your greens fees that will be automatically applied to your GolfNow account and can be found under your Account Payment options. You may cancel or modify up to one tee time reservation, per course, per day of play.

You may use your GolfNow credit towards convenience fees and Hot Deals tee time found on GolfNow.com and the GolfNow mobile app. In order to use your GolfNow credit, you must be logged in to your GolfNow VIP account and click “apply” during the checkout process. GolfNow credits expire ninety (90) days from issue date.

Cancellation requests may be submitted online by logging in to your account and going to “Upcoming Reservations.”

For a more detailed summary of the benefits you will be able to receive, CLICK HERE.


What are VIPerks?

VIPerks are monthly offers exclusive to GolfNow VIP members. New offers are generally added each month, and may include discounts and savings on equipment from GolfNow partner companies, unique Stay & Play golf packages, extra GolfNow Reward points offers and more.


I just enrolled, when will I receive my five (5) free Hot Deals?

For all memberships starting on or after 1/16/2018, you will receive your Five (5) free Hot Deals tee time promo codes via email thirty (30) days after your membership enrollment date.


What happens when I participate in a GolfNow Rewards promotion?

If a GolfNow VIP member participates in a GolfNow Rewards promotion, the member will always be awarded the best Rewards points offer (VIP or promotional) available. If the promotional offer will award the same amount of GolfNow Rewards points as the VIP membership (i.e. 25% more points per round), the VIP member's dashboard will display the promotion name and the points value corresponding to that promotion. GolfNow VIP points cannot be multiplied or combined with Rewards points offered through promotions.


Can I cancel my reservations made with a GolfNow VIP membership?

You may cancel one tee time reservation per course, per play date, at least one (1) hour in advance of the scheduled tee time, with Worry-Free Tee Times.

To cancel an upcoming tee time, go to your “Upcoming Reservations” page. Click “Modify Players or Cancel” on the reservation that you would like to cancel. Select the number of players you wish to remove from your reservation and a reason, and click “Submit Cancellation.” Please note: if the modification or cancellation is submitted less than one (1) hour before the scheduled tee time, you will not be credited for the cancelled reservation.

Please note, Worry-Free Tee Times™ is a benefit available only to GolfNow VIP members whose accounts are in good standing as determined by GolfNow. You must be logged in to your GolfNow VIP account during the booking process to qualify for Worry-Free Tee Times protection.


Can I add or remove player(s) from my reservation made with a VIP membership?

To add an additional player to your tee time you must book another reservation for the same time, upon availability. Prices for tee times vary and are not guaranteed to be the same as the original tee time reservation price at time of booking. New reservations cannot be price matched to old and existing reservations.

To remove a player from your reservation, go to your Upcoming Reservations page. Click “Modify Players or Cancel” on the reservation that you would like to change. Select the number of players you wish to remove from your reservation and a reason, and click “Submit Cancellation.” Please note: if the modification or cancellation is submitted less than one (1) hour before the scheduled tee time, you will not be credited for the cancelled reservation. You may cancel or modify up to one tee time reservation, per course, per day of play.


Can I change the date or time of my reservation?

To change the date or time of your reservation, you must cancel your existing tee time reservation and make a new reservation for the desired date or time.

To cancel a reservation, go to your “Upcoming Reservations” page. Click “Modify Players or Cancel” on the reservation that you would like to cancel. Select the number of players you wish to remove from your reservation and a reason, and click “Submit Cancellation.”

Please note: if the modification or cancellation is submitted less than one (1) hour before the scheduled tee time, you will not be credited for the cancelled reservation. You may cancel or modify up to one tee time reservation, per course, per day of play.


Can I combine my GolfNow VIP membership with other GolfNow accounts?

You may not combine or assign your GolfNow VIP membership or any VIP benefits, including promotion codes for VIP memberships or benefits, to other GolfNow accounts.


Who can I speak to about my GolfNow VIP membership?

All GolfNow VIP members have access to an exclusive phone number they can call to speak with a VIP specialist. GolfNow VIP members may call this number to book tee times, learn more about GolfNow VIP, cancel their membership, or to ask questions about VIP benefits and any other inquiries related to the VIP program.

To speak directly with a specialist at our GolfNow VIP support line, please call 833-GOLFVIP


How do I cancel my GolfNow VIP membership?

You may cancel your GolfNow VIP membership any time within the first 30 days of purchase—provided that you have not made an eligible GolfNow reservation or used any VIP benefits since your purchase date—by calling our GolfNow VIP support line at 833-GOLFVIP and requesting a membership cancellation from one of our specialists. If you cancel within 30 days of signing up for a VIP membership, and you have not made an eligible GolfNow reservation or used any VIP benefits since your purchase date, GolfNow will refund your membership fee in full.


What are the Terms and Conditions of the program?

For a full list of terms and conditions of the GolfNow VIP program, please CLICK HERE.